01
Identify who is speaking
For current product behaviour, begin with the official documentation. For a workplace process, find the person or approved document responsible for that process. A personal article may offer an interpretation without being the authority for the underlying feature.
Notice whether the page is explaining a product, promoting a service or describing one person’s experience. Those purposes affect which claims need independent verification.
02
Check the boundary of the explanation
Read the conditions, feature names and limitations around the sentence you want to use. A statement about one type of action or configuration may not apply to a different setup.
If the source does not cover your exact question, record that gap. Do not silently extend its answer into a guarantee about another account, organisation or outcome.
03
Keep enough detail to return
Save the title, link and the reason the source was relevant in your own approved note system. Product information can change, so a reference is more useful than a detached quotation.
When explaining the idea to someone else, distinguish the source’s statement from your inference. That makes it easier to review the reasoning and update it later.